General Information

Confirmation

Once you have decided to proceed with your booking, please fill a booking form (click here). You will then receive a contract which will state all terms, conditions and deposit requirements. Your booking is not considered confirmed until we have received your deposit with a signed copy of your contract.

Public Holidays

A surcharge will apply to your wedding package price should you select to book your wedding on a public holiday or long weekend.

Package Changes

As the packages are compiled based on the items shown, any changes to these packages may result in additional costs. Similarly any items not required the package price will not be affected.

Numbers

An estimate of numbers is required 30 days prior to the event. Guaranteed final numbers are required 14 days prior and will represent the minimum amount you will be charged for.

Decorations

All decorations are based on tables of 10 guests, should additional items be requested or additional tables are needed, additional costs may be incurred. Cloud Nine Weddings will assist you with your selections & colour choices.

Cancellation

Your deposit is non-refundable however if you need to change your wedding date will (where possible) transfer the deposit to the next date. Should the wedding be cancelled within 60 days of the event 50% of the total charge will be payable. If the event is cancelled within 30 days of the event 75% of the total charge will be payable and within 14 days 100% of the total amount will be payable.

Credit Card Charges

All credit card (visa, master card or bank card) payments will attract a 2% surcharge. All Amex or Dinners card will be charged an additional 3%